Terms and Conditions
We understand that when you buy your products, you need reassurance that you can change your mind, when you want to, and get your money back. To help give you that peace of mind, we have a 14-day return policy so you return an item for a refund should you change your mind all we ask is that the item is in its original condition and sealed packaging. The cost of returning your order will be at your own cost. We recommend that you use a parcel delivery company that will insure you for the value of the goods you are returning.
Placing an order with electricrideoncars.co.uk couldn’t be simpler our website is open 24/7 365 days a year so you can place an order whenever you want. We offer a range of delivery options to suit whats best for you.
Electricrideoncars.co.uk Return Policy :
Shop in confidence with our 365 day electricrideoncars.co.uk Return Policy. We are very proud to add yet another reason to buy from electricrideoncars.co.uk. We understand that when you buy your products from us, you need reassurance that you can change your mind, when you want to, and get your money back from electricrideoncars.co.uk. To help give you that peace of mind, we have a 14-day return policy so you can live without the pressure to return products quickly all we ask the item is returned unused and in its original packaging.
- You can return any items you purchased for up to 14 days from the purchase date.
- Products must be in the unused condition that you received them in.
- The cost of returning the goods is at your own cost. We recommend that you use a parcel delivery company that will insure you for the value of the goods you are returning.
- A restocking fee may be charged if goods are returned for change of mind, incorrectly purchased or returned for any reason other than a defect on delivery.
electricrideoncars.co.uk Cancellation Policy:
Under the Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel your purchase. However, to exercise this right you must notify us in writing, (email or letter) within 14 working days from the day after you receive your goods.
As stated above notification of cancellation must be in writing, a telephone call is not a valid cancellation. No right of cancellation, refund or return exists under the Consumer Protection (Distance Selling) Regulations 2000 once you have used your product unless the product is defective and you are returning it for this reason. Goods that are sealed or shrink-wrapped and this is removed can only be returned if they are defective.
At electricrideoncars.co.uk we offer a range of delivery options depending on the urgency of your order, if you need it quick we offer a 12 p.m. next working day, if there isn’t a rush for your order you can select the economy delivery and don’t forget we offer FREE UK mainland delivery on all orders over £50. We use a number of couriers such as DPD and Yodel so depending on the size of your order it will be sent with the relevant courier if you have provided us with your email address tracking info and delivery updates will be directly sent to your email address. Remember we always ensure your order is packed discreetly in plain packaging so only you know the contents.
All our items come with a 3 months parts warranty so if there is a manufacturing fault with the car please contact us explaining the problem, we will then ask you to do some tests to try and determine the fault and will let you know what we will do fix/resolve the fault.
Klarna’s Payment Methods
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
Company number 05997826
Registered address : 280 – 282 Blackburn Rd, Bolton BL1 8DU
Trading Address – 3 Mule St, Bolton, BL2 2AR
Customer service contact Sales@electricrideoncars.co.uk